Whether you are a business owner, parent, senior executive, employee, human resource professional, sales and marketing executive, teacher, lecturer, counsellor, military officer, police officer or a coach, this course will transform the way you interact with people!
This course will be extremely useful to you, because our everyday interactions are filled with secret non-verbal cues just waiting to be uncovered!
We are all selling something – our opinions, ideas, beliefs, expertise, convictions, products, services, even ourselves. Coding and Decoding Body Language will allow you to recognise whether you are losing someone in a conversation or sharing too much information.
Some of the areas in which interpreting Body Language is of paramount importance will be:
Management/Leadership: Effective leaders need to be conscious of their own body language. They also need to read the body language of their team members to understand their state of mind better, and how they feel toward a particular project or assignment. Reading body language is also crucial in conflict management among team members.
Human Resource: Be equipped with crucial interviewing techniques to uncover the truth when recruiting staff and decipher if a candidate is the right person to hire.
Sales: Build Positive Rapport with prospects by relevant use of Positive, Open body language. Read closing cues and know the exact time to close.
Teaching/Coaching/Mentoring: Watch out for signs of deception in your students/clients. Identify what candidates are intentionally concealing information. Read their emotional states, so as to build empathy.
Law Enforcement Officers: Enhance your effectiveness through the use of scientifically-proven techniques of interrogation and interviewing skills.
Negotiations: Gain the edge in negotiations by applying the “mirroring technique” as well as “height” advantage to stay ahead of the game.
Public Speaking: Capture your audiences’ attention by exuding sure-footed purpose, confidence, credibility and conviction in your presentations.
Relationships at Work: Build effective, Win-Win relationships with colleagues and bosses at work with the use of Positive body language actions.
Understanding Cultural Diversity: What is considered appropriate body language in some cultures might be the exact opposite in others. Examples are handshaking, eye-contact, even the thumbs up or OK hand signals. Don’t embarrass yourself by doing the wrong things!