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Intro to CBS

CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of individuals, organizations and society at large. Through a wide spectrum of executive training, seminars and workshops, CBS aims to inspire and educate individuals and institutions to realize their true potential through effective learning methodologies.

Our Clients

The Mapletree logo features the company name in lowercase black letters, with three orange horizontal lines forming the top of the letter "r".
ExxonMobil logo with the company name in bold red text on a light grey background.
Logo of Singapore Workforce Development Agency with initials "WDA" in pink and blue, and the agency’s name in blue and pink text on a light background.
StarHub logo featuring a green star with a yellow vertical shape behind it, next to the word "StarHub" in green text.
Logo of the Singapore Tourism Board with stylised white text on a teal, rounded rectangular background.
Sembcorp logo featuring a stylised green abstract shape with horizontal lines next to the word "sembcorp" in black lowercase letters.
DHL logo with bold red letters on a yellow background and red speed lines to the left of the text.
PSA logo with abstract design on the left and the tagline "The World’s Port of Call" below the letters "PSA".
Logo of PUB, Singapore's National Water Agency, featuring a blue and green circular design and text to the right-hand side.
Airbus logo featuring a blue circular emblem with stylised lines to the left of the word "AIRBUS" in bold blue letters on a light background.
NUS logo with a shield featuring a lion and symbols, and the text "National University of Singapore".
Aviva logo featuring a blue, yellow, and green abstract shape above the word "AVIVA" in blue capital letters.
The Cisco logo featuring blue vertical bars forming a bridge shape above the word "CISCO" in blue capital letters on a light background.
Standard Chartered logo with blue and green abstract design and the text "standard chartered" in lower-case letters.
Singapore Airlines logo featuring the brand name in blue capital letters and a stylised yellow bird emblem to the right.

Programme Calendar

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2026 October

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    • 2026 October

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    28

    Build AI Tools for Daily Use: Apps and Assistants to Automate and Boost Your Productivity

    Build AI Tools for Daily Use: Apps and Assistants to Automate and Boost Your Productivity
    9:00 am - 5:00 pm
    A man sits at a desk working on a laptop with a smart speaker, coffee cup, and other tech devices nearby in a bright, modern home office.
    AI Power-Up: Build Custom Apps to Work Smarter & Faster   Are you ready to dive into the future of Artificial Intelligence? This immersive, hands-on course empowers you with the practical skills to design, build, and deploy AI-driven applications that elevate your productivity, streamline workflows, and , ...
    29

    Lean Leadership – A proven leadership approach to productivity improvement & employee engagement

    Lean Leadership – A proven leadership approach to productivity improvement & employee engagement
    9:00 am - 5:00 pm
    Infographic on lean leadership showing icons for teamwork, problem solving, process improvement, checklists, and a person presenting data. Text highlights hands-on problem solving and continuous improvement.
    A Proven Leadership Approach to Productivity Improvement & Employee Engagement In today’s complex, ever changing organizations, lean ways of thinking are are an essential tool of response. For improved efficiency, reduced waste, increased collaboration, adapting to change and continuous improvement, lean princip , ...
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    Be A Magnet Of Success – Success Is Definitely Possible!

    Be A Magnet Of Success – Success Is Definitely Possible!
    9:00 am - 5:00 pm
    A man in a suit stands with arms folded and smiles in an office, while two women work at a laptop in the background.
    Create powerful visions of success in your journey of life! Does success mean just living a luxurious life? Or does it go beyond tangible assets that truly successful individuals possess? The road to success is never easy, it is full of obstacles, Hence in order for you to reach the pinnacle of your dream you nee , ...
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    Managing Anger And Stress With Neuroscience

    Managing Anger And Stress With Neuroscience
    9:00 am - 5:00 pm
    A person sits at a desk with a laptop, eyes closed and appearing relaxed, whilst two others talk in the background in an office setting.
    – Rewire your Brain from Anger to Peace Do you find yourself: Becoming so angry that is disrupting your ability to think clearly? Acting aggressively during angry outbursts? Getting so angry that you feel out of control of your behaviour? Trying hard to stay cool when dealing with an aggressive c , ...
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    Master Excel: Analyze & Interpret Data – Microsoft Excel 2016/2019/365 Users Essential Skills For Data Analysis & Interpretation

    Master Excel: Analyze & Interpret Data – Microsoft Excel 2016/2019/365 Users Essential Skills For Data Analysis & Interpretation
    9:00 am - 5:00 pm
    Infographic promoting Excel data analysis skills for Microsoft Excel 2016, 2019, and 365 users, with icons of charts, graphs, and a person holding a magnifying glass.
    – Master Data Interpretation & become expert data analyst using Microsoft Excel 2016/2019/365 Users Data Analysis is the process of systematically inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information and conclusions, as well as supporting decision-making. Mic , ...
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    The Psychology of Body Language: Reading Nonverbal Clues

    The Psychology of Body Language: Reading Nonverbal Clues
    9:00 am - 5:00 pm
    Four people stand indoors having a discussion, with business-related icons displayed digitally above them, indicating a brainstorming or planning session.
    Body language is the unspoken truth behind every interaction. Understanding why people behave a certain way in sales, negotiations, leadership, law enforcement, or personal relationships gives you an undeniable advantage. This program dives deep into the psychology behind body language, teaching participants how to rea , ...
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    AI-Powered Excel: Harness AI for Maximum Productivity

    AI-Powered Excel: Harness AI for Maximum Productivity
    9:00 am - 5:00 pm
    Two people work with digital devices near a chart titled "AI-Powered Excel: Harness AI for Maximum Productivity," highlighting data analysis, automated workflows, and enhanced productivity.
    In today’s data-driven world, the integration of AI tools within Microsoft Excel is transforming the way professionals work, automating processes, and driving data driven decision-making. This hands-on workshop empowers participants to unlock the full potential of AI-powered Excel, seamlessly combined with extern , ...
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    Essential Supervisory & Managerial Skills – Build Personal Mastery & People Mastery to Inspire Growth in Others

    Essential Supervisory & Managerial Skills – Build Personal Mastery & People Mastery to Inspire Growth in Others
    9:00 am - 5:00 pm
    A man in business attire presents charts to three colleagues seated at a meeting table in a modern office setting.
    “Managing Others” … these are two words that often drive fear deep into the hearts of a newly appointed supervisor, yes? Part of the puzzle is that as a new supervisor, we may not quite know what “Management” truly is. Yes, we’ve seen other managers in-play, and may have a rough idea about what it entails. Yet, we h , ...
    Enroll Now
    8

    Develop Inner Peace and Joy with Mindfulness (Mindfulness at Work)

    Develop Inner Peace and Joy with Mindfulness (Mindfulness at Work)
    9:00 am - 5:00 pm
    A woman in a business suit sits at a desk with a laptop, looking at documents in a bright office setting.
    Develop Inner Peace and Joy with Mindfulness Stress reduction Techniques Revealed! Enrol in this fun, practical and step-by-step course to start applying mindfulness practice at work to reduce stress. In today’s high-pressure work environment, executives face relentless demands that challenge their focus, decision-ma , ...
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    Critical Thinking Skills: Achieving the best possible outcomes in any situation

    Critical Thinking Skills: Achieving the best possible outcomes in any situation
    9:00 am - 5:00 pm
    Illustration about critical thinking skills showing a woman with a tick-list, a tree symbolising growth, and a person with cogs and a lightbulb representing ideas and problem-solving.
    Strengthening Critical Thinking and Decision-Making Skills How do we think creatively and solve problems decisively? How do we apply critical thinking for problem-solving and idea generations at work? Critical thinking is the ability to think clearly and rationally, understanding the logical connection between , ...
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    Critical Thinking with Sun Tzu Art of War and Stratagems

    Critical Thinking with Sun Tzu Art of War and Stratagems
    9:00 am - 5:00 pm
    A man in a suit sits at a desk reading a book in a room decorated with traditional East Asian calligraphy and wooden shelves.
    Applying Sun Tzu’s Art of War Strategies to Enhance Critical Thinking Skills Workplaces keep changing, and critical thinking has become an essential skill for employees and leaders alike. When people think clearly and systematically, they make better decisions, solve problems more effectively and express ideas a , ...
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    Improving productivity & efficiency using Agile & Scrum Methodology

    Improving productivity & efficiency using Agile & Scrum Methodology
    9:00 am - 5:00 pm
    A man in business attire presents data and notes on a flip chart to three colleagues in a modern office meeting room.
    Companies worldwide, across all industries, are undergoing rapid changes in their products, services & process due to increased digitalization, changes to customer expectations, personalized user experience.  To stay competitive in a VUCA market, especially in the time of pandemic driven scenarios, companies must t , ...
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    The Business of Happiness: Happiness as the short and sure path to greater effectiveness!

    The Business of Happiness: Happiness as the short and sure path to greater effectiveness!
    9:00 am - 5:00 pm
    Three people sit at a desk, smiling and looking at a laptop screen together, with coffee cups and plants on the table in a bright office setting.
    Study after study has found happier people to be more motivated and more productive than less happy individuals. For instance, happier employees are more efficient and less likely to cheat than unhappy ones, and happier managers tend to make better decisions and are more insightful and creative than unhappy managers , ...
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    Master the Most Powerful AI Problem-Solving Toolkit

    Master the Most Powerful AI Problem-Solving Toolkit
    9:00 am - 5:00 pm
    Illustration of a woman working on a laptop with scientific charts, graphs, gears, and atomic symbols in the background, representing data analysis or research.
    Hands-On Training with Gemini 3.0, NotebookLM, Canvas, Nano Banana & Veo Master the Gemini AI Problem-Solving Toolkit Operational Excellence Using Gemini AI – Problem-Solving & Workflow Automation Let’s be honest – the work never stops. Policy research, public communications, briefing papers , ...
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    14

    Brain-influencing Secrets: Keys to Persuasive Communication

    Brain-influencing Secrets: Keys to Persuasive Communication
    9:00 am - 5:00 pm
    A man stands and speaks to five seated colleagues in a bright office meeting room, with papers, a laptop, and a coffee cup on the table.
    Keys to Persuasive Communication -Brain influencing secrets to trigger “Yes” response in people What is the Hidden Science Behind Persuasion and Get People to Say the ‘Yes’? Did you know there are “Brain-Influencing Secrets” you can use in everyday situations… that will have you convince people to say ‘Yes’? The , ...
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    15

    Speaking Impromptu with Confidence, Charisma and Clarity – Mesmerise Your Audience

    Speaking Impromptu with Confidence, Charisma and Clarity – Mesmerise Your Audience
    9:00 am - 5:00 pm
    A woman in business attire speaks into a microphone while gesturing, addressing a seated group in a bright, modern office setting.
    SPEAK FLUENTLY – Impromptu Speaking with Confidence, Conviction and Clarity 80% of all public speeches delivered are done Impromptu. Impromptu Speaking is not about speaking unprepared. It is about training your mind to transfer your thinking and feelings into words in double quick time with Supreme Confidence , ...
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    Human intelligence (HUMINT)

    Human intelligence (HUMINT)
    9:00 am - 5:00 pm
    Infographic about Human Intelligence (Humint) with icons showing people, network, magnifying glass, biohazard, house, and shield, illustrating various intelligence and security concepts.
    What your security camera can never tell you Human Intelligence Mastery: The Game-Changer for Security & Investigations Human Intelligence at Work: Strengthening Security Through People Human Intelligence (HUMINT) is a game-changer for security professionals and law enforcement, offering insights that no o , ...
    Enroll Now

    Master Microsoft Copilot: Supercharge Your Productivity with AI

    Master Microsoft Copilot: Supercharge Your Productivity with AI
    9:00 am - 5:00 pm
    Banner reads "Master Microsoft Copilot: Supercharge Your Productivity with AI" above icons representing calendar, cloud upload, documents, user, and app dashboard.
    In today’s fast-paced professional landscape, efficiency and streamlined workflows are paramount. This comprehensive course is tailored to equip participants with the expertise to harness the power of Microsoft Copilot, a cutting-edge AI assistant seamlessly integrated into Microsoft 365 applications. Through , ...
    Enroll Now
    16

    Psychology of Success – Practical Psychological Insights that Can Help Everyone Succeed in Life and at Work

    Psychology of Success – Practical Psychological Insights that Can Help Everyone Succeed in Life and at Work
    9:00 am - 5:00 pm
    Person standing with arms crossed in front of a glass wall with diagrams and the words "Success Strategies"; two others sit in the background looking at the board.
    Learn how to be more effective at work and in life by learning how certain psychological factors can influence us.   Why do the behavior of your customers and colleagues, company boss and the mafia boss, neighbours and the naysayers, often seem to defy logic and violate rationality? Why do they often seem to r , ...
    Enroll Now

    Generations at Work: Breaking Barriers, Bridging the Gap

    Generations at Work: Breaking Barriers, Bridging the Gap
    9:00 am - 5:00 pm
    Four people sit and stand around a table with documents and a laptop, appearing engaged in a discussion in a bright office setting. A whiteboard with charts is visible in the background.
    Bridging Generations: Building Harmony at Work In today’s fast-paced and ever-evolving workplace, we are more generationally diverse than ever before. From Baby Boomers to Gen Z, each generation brings a unique blend of values, communication styles, and work ethics—shaped by the social, economic, and technological c , ...
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    The Human Zoo: Care and Feeding of Challenging People in the Workplace

    The Human Zoo: Care and Feeding of Challenging People in the Workplace
    9:00 am - 5:00 pm
    A man stands in a modern office space with large windows, indoor plants, and lion sculptures; two people sit and talk in the background.
    THE HUMAN ZOO: CARE AND FEEDING OF CHALLENGING PEOPLE IN THE WORKPLACE Taming the Workplace Jungle: Managing Challenging Personalities Workplace relationships often feel like navigating a human zoo. Each individual, like each animal, has unique traits, behaviours and needs that must be understood and respected for th , ...
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    Active Listening for Leaders: Building Trust, Connection, and Influence

    Active Listening for Leaders: Building Trust, Connection, and Influence
    9:00 am - 5:00 pm
    Two men in business attire sit facing each other and have a conversation in a modern office setting.
    Effective leadership today is less about authority and more about connection – especially in fast-paced workplaces and when engaging younger generations who value being heard and understood. Yet many leaders listen without fully understanding, leading to misalignment, disengagement, and avoidable conflict. , ...
    Enroll Now
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    Master PowerPoint Flowcharts: Design Like a Pro in 2026

    Master PowerPoint Flowcharts: Design Like a Pro in 2026
    9:00 am - 5:00 pm
    A person in business attire works at a desk with a laptop and two monitors displaying charts and diagrams in a bright office setting.
    The key to effective visual communication lies in an intuitively understandable design – while most working professionals face little issues with communicating text and data in a slide, creating an intuitive Flowchart which fits in perfectly in a slide remains a crux, even for professional designers. While several F , ...
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    Mastering Power BI with AI: Smarter Reports, Dashboards & Automated Insights

    Mastering Power BI with AI: Smarter Reports, Dashboards & Automated Insights
    9:00 am - 5:00 pm
    A group of people in business attire discuss data visualisations displayed on a large screen showing various charts and graphs.
    High-Performance Analytics for the Modern Executive In the age of AI, the ability to build static reports is no longer enough. Professionals must now leverage artificial intelligence to accelerate data cleaning, automate complex calculations, and uncover hidden trends instantly. This two-day practical workshop tran , ...
    Enroll Now
    20

    Influential Writing – Writing for Influence and Impact

    Influential Writing – Writing for Influence and Impact
    9:00 am - 5:00 pm
    A person sits at a desk, writing on documents with a pen. A laptop, tablet, and office supplies are on the desk, with shelves and books in the background.
    Some people are natural wordsmiths, but most of us are not, are we? Yes, writing can be hard work, especially when our words don’t achieve the actions desired, right? Put another way, when others don’t read what we’ve written, or when they don’t take the actions we wanted, that can be frustrating. It can also negati , ...
    Enroll Now

    Vetting the work of Self and Others

    Vetting the work of Self and Others
    9:00 am - 5:00 pm
    Two people sit at a desk in an office. One person in a suit is reviewing a document and smiling, whilst the other sits opposite them. A laptop and clipboard are on the desk.
    Polishing Perfection: How to Expertly Vet and Refine Others’ Work How many times had it been said: It’s easier to vet my own work than that of others. How many times had it been felt: To vet someone’s work, I need to start from scratch and rewrite. Whether you are vetting your own or the work of others, th , ...
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    21

    Working With Assertiveness At The Frontline

    Working With Assertiveness At The Frontline
    9:00 am - 5:00 pm
    A man in a suit stands with arms folded in a warehouse whilst three workers in safety gear review documents in the background.
    – Using Effective Verbal & Non-Verbal Communication Skills The way you speak and behave can influence those around you and impact productivity. To ensure good customer service at the frontline, it is important to achieve confidence and comfort both in your speech and behaviour when serving customers and gu , ...
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    22

    The Secrets of Persuasion and Influence – Master the Psychology Behind Persuasion and Influence to Inspire Action

    The Secrets of Persuasion and Influence – Master the Psychology Behind Persuasion and Influence to Inspire Action
    9:00 am - 5:00 pm
    Two men in business attire are shaking hands and smiling in an office setting, with one holding a laptop.
    What actually drives human decision-making? This workshop bridges the gap between academic research and executive execution. Drawing on social psychology and Nobel Prize-winning behavioral science, we unpack the mechanics of persuasion through hands-on simulations. Key Frameworks Covered: Cialdini’s Six Princ , ...
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    Body Language & Self Confidence – Powerful Tools for Effective Communication

    Body Language & Self Confidence – Powerful Tools for Effective Communication
    9:00 am - 5:00 pm
    Four professionally dressed people standing in an office with large windows, smiling and looking in the same direction.
    – Positively Impress Others by Communicating with More Style, Attitude & Confidence INTRODUCTION “Confidence”, what does it mean? Can we explain it, do we know where it comes from, are we aware the benefits it brings, and, how might we be able to develop greater Confidence in our Selves? These are tricky qu , ...
    Enroll Now
    23

    Understand the Psychology behind Dealing with Difficult People

    Understand the Psychology behind Dealing with Difficult People
    9:00 am - 5:00 pm
    Two men in business suits stand indoors; one looks at the other with a stern expression whilst the other looks down, both with arms folded.
    All negative behavior is a result of unresolved pain. Deal With Difficult People By Understanding Psychology !   Don’t Try Changing Them, Try Understanding Them! The behavior of others—and even our own behavior—is, at times, strange and hard to understand. Have you ever wondered why people choose to be a difficu , ...
    Enroll Now
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    Psychological First Aid (PFA): Supporting Mental Wellness in Times of Distress and Crisis

    Psychological First Aid (PFA): Supporting Mental Wellness in Times of Distress and Crisis
    9:00 am - 5:00 pm
    Illustration about Psychological First Aid (PFA) showing a professional offering support and guidance to individuals in distress, with mental health and medical icons in the background.
    Must-Have Tools and Skills for Psychological First Aid Success: Empowering You to Respond Effectively in Times of Mental Health Crisis Welcome to Psychological First Aid (PFA) for Mental Wellness, a practical one-day training designed to equip you with essential tools and skills to support adults experiencing distress , ...
    Enroll Now

    Power BI Basics: The AI-Enhanced Way to Analyse Data

    Power BI Basics: The AI-Enhanced Way to Analyse Data
    9:00 am - 5:00 pm
    A person sits at a desk in an office, looking at a large monitor displaying various charts and graphs.
    Power BI Basics: Smarter Insights with AI Essential Power BI Skills for Working Professionals in the Age of AI Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This one-day practical workshop equips participants with the essential skills to build business- , ...
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    27

    Writing good replies to Difficult Stakeholders (with AI prompts)

    Writing good replies to Difficult Stakeholders (with AI prompts)
    9:00 am - 5:00 pm
    A man in a suit sits at a desk with his hands pressed together in front of a computer monitor, appearing thoughtful. There are books stacked on the desk.
    It may seem innocent enough – writing a reply to a stakeholder on a routine matter or small issue. Yet it is such complacency and a lack of professionalism that usually get a writer entangled in all sorts of difficult consequences – including a potential lawsuit! The situation is made worse when dealing with challen , ...
    Enroll Now
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    Proofreading Course: Zero Grammar Errors | CBS Singapore

    Proofreading Course: Zero Grammar Errors | CBS Singapore
    9:00 am - 5:00 pm
    A printed document with text, coloured tick boxes, and highlighted sections lies on a desk with a red pen and a notebook.
    Mastering Proofreading: The Path to Perfect Grammar Achieve perfection in your writing with our “Proofreading for Zero Grammar Errors” course. This practical workshop equips you with the skills to spot and correct even the most subtle grammatical mistakes, ensuring your documents are error-free and polished. Whe , ...
    Enroll Now

    Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement

    Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement
    9:00 am - 5:00 pm
    Infographic on Digital Public Communication Excellence, highlighting AI use for citizen engagement with icons for automated responses, sentiment analysis, and multilingual communication.
    AI and Public Service: Assisted AI Tools for Better Citizen Interaction This comprehensive workshop is designed to equip public officers with the essential digital communication skills and knowledge to effectively engage with citizens in the modern digital era. With the growing importance of AI in enhancing communic , ...
    Enroll Now

    Future-Proof Your Work with AI: Become a Google Gemini AI Power User

    Future-Proof Your Work with AI: Become a Google Gemini AI Power User
    9:00 am - 5:00 pm
    A man sits in a modern office space, smiling whilst using a Dell laptop. A coffee mug, mobile phone, and a robot are visible in the background.
    Tired of feeling overwhelmed by endless tasks and the constant pressure to do more with less? Imagine having a powerful AI assistant that anticipates your needs, streamlines your workflow, and helps you achieve more in less time. In an increasingly AI-driven world, mastering AI tools like Google Gemini is no longer a l , ...
    Enroll Now
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    Behavioral Safety in Practice – Utilizing Safety Psychology in Behavioral Safety Management

    Behavioral Safety in Practice – Utilizing Safety Psychology in Behavioral Safety Management
    9:00 am - 5:00 pm
    A man in a safety vest and hard hat writes on a clipboard at a shipping yard, while three other workers with helmets discuss in the background near shipping containers.
    Get the latest philosophy and practical approach of behavioral safety and apply to your existing health and safety management system. Why Behavioral Safety? Why do highly trained workers still take unsafe shortcuts? The answer often lies not in lack of knowledge, but in human behavior. Behavioral Safety in Practi , ...
    Enroll Now
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    Popular Courses

    Explore all courses

    SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2026

    Driving Strategic Impact with Applied Psychology

    8 & 9 Dec 2026 at Holiday Inn Atrium

    • Meet the real experts and get in-depth knowledge on the latest innovations in practice.
    • Learn the newest research in the area of Applied Psychology and apply it
    • Meet and network with practitioners and researchers
    • Opportunity to be the early adopter of cutting edge psychology techniques
    Conference Details
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    Mr. Praga is very good and thus makes one thinks hard and deep. Thank you.
    IDA
    From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing.
    ICA
    The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged.
    SPF
    The course is very informative and was very well delivered by the lecturer.
    SPF
    The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot.
    Singapore Customs
    Has gained several insights into the topic and has been beneficial with the several coaching model available to work with.
    Singapore Customs
    Good trainer, enjoyed his course.
    MCYS
    A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!
    SPF
    Trainer is good who love to share his knowledge and methods.
    HAS
    Mr. Leonardo not only cover powerful conversation at workshop, he had also share about his stories. It does come in handy. I will definitely do some soul searching and thereafter apply what I have learn from his workshop.
    SPF
    The course has excellent content and trainer.
    CapitaLand Limited
    Thanks for all the interesting stories and for sharing them with the class. Nothing beats personal experience. NYP Elisabetta conducted a truly inspirational and eye opening training!
    Leitz Tooling Asia Pte Ltd
    Mr. Leonardo is very knowledge and he deliver the topic very clearly and participant are easier to understand. The video shown were very good and meaningful.
    Ang Mo Kio Police Division
    The pace and supporting examples were just right, reinforcing key concepts.
    Rolls Royce
    The course was helpful and enlivening.
    SCEI (A*STAR)
    Very Insightful, Leonardo is able to engage the audience and help them analyse the barriers on communication. It goes deep enough to allow the participants to search their own thinking and make good changes to unhealthy habits. The practical presentations and demonstration are very helpful in learning the new concepts.
    Ministry of Health
    Very Insightful, let me know more about myself and how I can improve my communication. I would definitely benefit from this course, applying what I had learnt
    Republic Polytechnic
    Good! Thank you
    Nanyang Polytechnic
    I enjoyed the self-discovery journey, it allowed me to pause and reflect upon my current state, challenges I face and that I will have to make a choice and decide how I want the future to be. I am really glad to have attended the course
    BBDO Singapore Pte Ltd
    Thank you for an interesting workshop!
    Institute of Education
    This course would be useful for my staff
    DSM Elastromers Asia
    The course is well conducted
    Institute of Education
    Very through and comprehensive
    National Institute of Education
    The practical sessions are very useful in helping me understand and apply the new skills and ideas
    Ministry of Port of Authority
    Good participation between the trainer and participants
    Nanyang University of Technology
    Very through and comprehensive
    NAFA
    Interesting & engaging delivery. Useful concepts & ideas for further thought.
    Tan Tock Seng Hospital
    Amazed by the depth of his expertise in this field.
    Frost & Sullivan (S) Pte Ltd
    Like the printed materials. Well prepared. Passionate about the topic.
    Statoil Asia Pacific
    The video sessions were very useful and great for training.
    Euro Centre China
    Fantastic course leaders and fantastic content.
    Nanyang Polytechnic
    Dr Fong is a great talent!
    Ministry of Manpower
    Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person.
    Anonymous
    I was greatly interested in this course. Thank you.
    SEAP
    This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%.
    AIA
    This course is very engaging delivery.
    MOM
    Will recommend to colleagues to pick up this course.
    ITE
    Very enlightening and enjoyable session. Thank you for the knowledge.
    SPF
    Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout.
    NYP
    Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance.
    NUHS
    Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations.
    NUHS
    This course is good with the role play to practice.
    PT Bukit Makmur Mandiri Utama
    A good course.
    Training Strategies
    This course has added value to my current work.
    MCYS
    The course is useful and has a number of useful conflict resolution skills that I will most certainly use.
    Ngee Ann Polytechnic
    Comprehensive with good and realistic practical tips, stimulating and thoughts provoking.
    Ministry of Education
    Trainer is engaging, enthusiastic and knowledgeable.
    Ministry of Manpower
    This course is good and fun.
    Republic Polytechnic
    This course has been excellent and an eye-opener. It is most definitely very informative and appropriate. It is also a reality check for all of us.
    Jurong Town Council
    Very good course – practical!
    Flotech Controls Pte Ltd
    Enjoyed the entire course and the rainer is very good in applying examples relevant to the workplace.
    Singapore Prisons
    Very practical and interesting.
    Ideal Foods Pte Ltd
    Nancy is a wonderful instructor. She is very knowledgeable.
    People’s Association
    Nancy is already a motivator. Allows me to see things at different angles. Totally agree with her that a lot of situation is about managing oneself. Enjoy her course totally.
    Institute of Education
    Good sharing of experiences by the trainer. I have enjoyed this 1 day seminar.
    Thye Hua Kuan Hospital
    Overall is good. I have learnt a lot. Thank you so much Nancy.
    Singapore Prisons
    Great course. Exceptional Facilitator.
    KK Hospital
    Nancy is very clear, engaging and insightful. She is able to tap on her vast experience to share with us ideas and ways to deal with different kinds of people. Great!
    WWW Cargo Pte Ltd
    The forensic case studies are very practical.
    Singapore Polytechnic
    A very well structured programme.
    Certis Cisco Aviation Security
    Rather interesting.
    Mindef
    Very good!! Learn a lot and it is useful to my work.
    Mindef
    Had a good experience learning about BSD.
    MOM
    Interesting and good videos presentation, good concepts and example in implementation.
    DSTA
    Good insight to behaviour safety!
    Soitec Microelectronics
    Mr Craig has wide knowledge and able to answer th questions asked during the class by students.
    Shangri La Hotel
    The course coverage is comprehensive. Many thanks. Craig has loud and clear voice. He is very detailed in the explanation. I enjoy the videos. Would learn more from the mistakes and other’s experience.
    Mindef
    Videos & case studies useful.
    Marina Bay Sands
    The course covers a wide variety of topics.
    Singapore Police Force
    Cases used in the course were very useful.
    Singapore Discovery Centre
    A responsive instructor who obviously has lots to share but make it looks so simple.
    Estee Lauder Cosmetics Pte Ltd
    It is a good course and relevant to my job. I really enjoyed it.
    Woh Hup Pte Ltd
    A good course beneficial for new accountant.
    Keppel FELS Limited
    Happy with this course and worth the price for what I have learn.
    Pride-Chem Industries Pte Ltd
    Very interesting. Learned a few concepts in accounting which I was not exposed to.
    Schenker
    The facilitator was well versed and knowledgable on the topics.
    Ministry of Manpower
    Will recommend to others.
    Yenn Dar Pte Ltd
    The case studies are good.
    National Parks Board
    I enjoyed the visual effects of video & interaction.
    NTUC Income
    Very experienced instructor who is willing to share lots of tips & techniques. I learnt a lot about the details of questioning techniques which is very important in my course of work. Well done, keep it up!
    Pertama Merchandising Pte Ltd
    Gain a lot of experience on legal & others requirement related to incident investigation. Thanks for that!
    Jurong Shipyard
    Although I am not familiar with the industry standards and techniques, this course has open up my views and most of the things that are taught can be adopted and may benefit my organization in one way or another.
    Singapore Police Force
    Well organized and delivered.
    NTU
    Very educational and value-add course. Will use these to impart to fellow security practitioners & staff.
    Hill & Associates Ltd
    The field exercise was particularly useful.
    Deutsche Bank

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