CBS Training

TAPPING INTO ARTIFICIAL INTELLIGENCE (AI)

Introductory AI Course – Moving Artificial Intelligence from Dark Art, to Daily Ally

While AI inevitably brings change, human nature often resists it due to cognitive biases and a preference for familiar routines. The real challenge lies not in AI itself, but in our mindset toward it. Many fear AI simply because they don’t understand it well, leading to resistance and anxiety.

This workshop addresses these concerns by encouraging hands-on exploration of AI tools. By engaging directly with AI, participants can gain clearer, more informed insights into its true capabilities and limitations. The goal is to help shift mindsets—moving from fear and resistance to curiosity and informed engagement.

With an emotionally intelligent approach, the workshop promotes viewing AI as a supportive tool—a modern-day “amanuensis” that can boost both productivity and creativity. Ultimately, participants will be guided to embrace AI as a partner in problem-solving and innovation.

Course Objectives

AI inevitably brings change—but humans are naturally resistant to change, often preferring familiar habits and old ways of thinking. Cognitive biases make us cling to what we know, even when faced with new challenges. The real issue isn’t AI itself, but how we think about AI.

This practical, emotionally intelligent workshop is designed specifically for people with little or zero knowledge of AI. Its aim is to help you build an “AI Mindset” that boosts your personal productivity and creativity by consciously applying AI tools in your daily practices.

Hands-on practice is central to this workshop, so participants are required to bring an internet-capable laptop—not a tablet or smartphone. Through guided activities, you’ll explore AI tools, gain clarity about their capabilities, and learn how to integrate them simply and meaningfully into your routines.

Rather than fearing external consequences, you’ll shift focus inward—gaining confidence, control, and comfort with AI as a helpful companion in your everyday work and life.

Course Outline
  • Demystifying what AI is & what it isn’t
  • Recognising the power of an AI Mindset
  • Clarifying the Role of Generative AI Models
  • Exploring ways to Generate Text Responses
  • Exploring ways to Generate New Visual Imagery
  • Leveraging AI Tools to Solve a Business Problem
  • Considering Ethical aspects related to use of AI
  • Reflecting on Implications for use in Business
Who Should Attend

This one-day Workshop acknowledges that for many, the rapid approach of AI Technologies can be a little unsettling, whilst for a few others, it can feel a little scarier.  We all experience those vulnerabilities in different ways, and this Workshop knowingly immerses you practically & safely in the use of AI and some of its associated Technologies.

Therefore, if you are a business professional, executive, or manager who has little to no knowledge of AI, and soon needs to use AI or to make decisions in relation to AI, then, this Workshop has been designed for you.  It will open your mind to the application of AI so that you can feel more confident when dealing with these Technologies

Testimonials
  • The course is engaging and insightful
  • Workshop helped me overcome my AI fears
  • An eye-opening experience into the world of AI
  • Good balance between theory and useful practice
  • Hands-on with ChatGPT & Dall-E, its damn shiok man!
  • I can now use AI to help me be more efficient, and be in control
  • Like the challenge, quite fun to think and apply what we learn
  • I loved practical applications discussed during sessions
  • I’m very satisfied and glad that I chose this course
  • Workshop very interactive, never feel bored
Facilitation Approach for Learning

This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practice, and group discussions for reflection that deepens their learning.

It is an exceptionally practical Workshop too, one that has been designed around significant hands-on practice of a range of AI Tools.  To achieve this, Participants must all use their own Laptop; the Tools and Activities are not designed to work through Smart phones.  Remember to bring along your Power cord, and you will need access to your email too.

Trainer

Mr. Patrick O’Brien, CMgr

Patrick is an experienced IT trainer with a unique focus on developing soft skills to complement technical know-how. With a career that began in software engineering, he now applies his expertise to enhance human thinking, behaviour, and communication.

His approach to training is grounded in three principles: it must be fun, relevant, and meet participants’ expectations. Patrick has lived and worked across Ireland, England, New Zealand, and Singapore, gaining rich experience across industries such as government, finance, aviation, and technology.

He holds qualifications in IT, Marketing, and Finance (MBA), and is also a Master Practitioner of NLP. A published writer and an energetic facilitator, Patrick is known for his engaging, people-centric style.

He is a Fellow of BCS and one of the few Chartered Managers in Asia, also holding the Chartered IT Professional (CITP) designation.