1. Neutralize the fear of speaking before a group
2. Exude confidence (even if you’re nervous!)
3. Use your voice and body language for maximum impact
4. Understand and connect with your audience
5. Craft a clear and convincing message
6. Learn several templates to organize your thoughts on the spot
7. Speak calmly and confidently in any situation
8. Handle challenging questions and tough questioners

Calm, Cool, and Collected

• Overcoming jitters
• Confidence – inside and out
• The look and sound of confidence and control

Instant Messaging

• Create the right impression
• Who is your audience?
• Connect with your audience
• The essence of your message

Develop Your Message

• The Three S’s: Scan, Select, Structure
• Ten impromptu speaking templates
• Three points
• List or sequence
• Past Present Future
• Pros and Cons
• Problem Options Solution
• PREP technique
• Features, Advantages, Benefits
• What, So what, Now what?
• Analogy
• Story
• Top tips for an impromptu talk

Mastering the Q&A

• Fielding challenging questions
• Handling tough questioners

• Business Professionals – Managers, team leaders, or executives who need to think quickly and communicate effectively during meetings, presentations, and discussions.
• Sales and Marketing Personnel – Individuals in roles where spontaneous speaking and quick thinking are essential for successful pitches and negotiations.
• Public Speakers – Individuals who frequently speak at events or conferences and need to sharpen their impromptu speaking skills.
• Customer Service Representatives – Frontline workers who must handle unexpected questions or situations and respond quickly and appropriately.
• Educators and Trainers – Professionals who engage in teaching, training, or public discussions where thinking on their feet is vital.
• Students and Job Seekers – Those looking to improve their speaking confidence for interviews, group discussions, or presentations.
• Entrepreneurs – Start-up owners or business founders who need to pitch ideas, answer tough questions, and interact spontaneously with clients or investors.
• Anyone Seeking Improved Communication Skills – Individuals who want to enhance their ability to articulate thoughts clearly and confidently in everyday conversations or public settings.

This highly engaging and practical workshop will utilise a series of presentation and discussion, case studies, as well as a variety of mixed-medias to ensure deep and impactful learning.

Short and sweet. More importantly, it was impactful with good takeaways. Will apply in my branch and team meetings. – Kelvin Tan, NTUC Income

It is really good. David is humorous and I enjoyed the session very much. I will be applying it to my work. – Janice Choong, People’s Association

Great! Awesome! – Angel Cheong, NTUC Income

A great session. – Rachelle Soo, NTUC Income

Very well-managed topics. Good structure and clear speech from Mr David. – Beyschres Chen, Vital, Ministry of Finance

The course met my expectation of being trained to speak off the cuff. Great job! – Hans Lim, Vital, Ministry of Finance

Fun, engaging, informative. – Jurong Town Corp.

Practical and enjoyable. It helps to organise my thoughts when preparing the next presentation. – Junie Pang, People’s Association

Excellent! – Joyce Lim, Assistant Head, Vital, Ministry of Finance

International Presenter: David Goldwich

David Goldwich is a “reformed” lawyer who is committed to helping people get what they want by teaching them how to play the negotiation game and be assertive, compelling, persuasive communicators. Born and raised in Miami, Florida, USA, David has been living in Singapore and working throughout Asia since 1999.

David has MBA and JD degrees from accredited and respected bricks-and-mortar universities. He practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences. David is trained as a mediator and has managed small businesses as well.

Recognizing that lawyers perpetuate rather than solve problems, David began lecturing and training in 1995. He has taught at the tertiary level in the USA and in Singapore. As a trainer, David applies the “80/20 Rule” by identifying the few critical tools necessary for the greatest improvement and presenting them in a form that is easy to learn and simple to use. An engaging and award-winning speaker, David uses humor and stories culled from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David is the author of four books and numerous articles in his field of expertise.

Some of David’s recent projects in the region include Allianz Insurance Management Asia Pacific, American Express, Citibank, Caterpillar, Siemens, Singapore Technologies, Panalpina World Transport, BP, Shell, Petronas, Singapore Refining Company, Deutsche Bank, Amtek Engineering, BHP Billiton, Carl Zeiss, Cold Storage, Mitsui Chemicals, Chevron Phillips Chemicals, General Mills, Boston Scientific, Republic of Singapore Navy, Land Transport Authority, IRAS and Ministry of Foreign Affairs’