1. Learn shortcuts to spend less time in writing effective emails.
2. Master techniques on how to write better emails that get read
3. Learn how to open and close emails effectively
4. Build your emails with proper tone and responses
5. Explaining delays and lapses convincingly
6. Avoid common mistakes in writing emails
7. Review case-studies of job-related emails
8. Gain practice in writing better emails

1. Challenges of writing emails that grab attention
2. Nine Point Checklist for Power E-mails and Letters
3. Making E-mails and Writing work for you
4. Writing Emails Effectively – 10 Top Tips
5. Dos and Don’ts of Email writing
6. E-Mail and Writing Etiquette
7. E-Mail and Writing Checklists
8. Case-studies of Actual E-Mail Writing
9. Email Practice sessions
10. Proofreading and Editing your Emails
11. Avoiding Email Burnout
12. 8Cs of Effective Emails
13. Editing Your Letters and Emails
14. Write emails that bring results

This is a Must Attend for Professionals and Senior Executives from across MNCs, Government Agencies and SMEs and is also suitable for the following groups of working professionals:

• Professionals in various industries who regularly communicate via email.
• Executives, managers, and team leaders seeking to improve their email communication skills.
• Customer service representatives who frequently correspond with clients or customers via email.
• Administrative staff responsible for managing email correspondence and inquiries.
• Business owners and entrepreneurs looking to enhance their email writing skills for business communication.
• Individuals seeking to improve their overall written communication skills in the digital realm.
• Anyone interested in learning strategies to write clearer, more concise, and impactful emails.

Practical tips, techniques and pointers, “hands-on” practical writing workshop, visually-stimulating sessions, group discussions, checklists, useful writing worksheets and email examples.

“Sandra’s sessions are always highly interactive and engaging with lots of hands-on experience and positive outcomes.”

“Sandra listens, analyses our needs and delivers what we need. Our participants benefited immensely.”

“Sandra has conducted several workshops for us for our heads of department and engineers. Feedback is always rated excellent.”

Sandra Sandu is an inspiring and passionate global trainer, consultant, speaker and author with 29 years of track record training and consulting employees of Fortune 500 corporations in twenty countries across the Asia Pacific. Her training territory includes cities in Asia, the Middle East and Australia.

Sandra graduated with a Masters degree in Education (Training and Development) distinction from the University of Sheffield University UK and a Diploma from Trinity College of Speech and Drama, UK. She is a Certified Trainer with the American Management Association (AMA) and a Licensed Trainer with Tony Buzan Centre UK in Thinking Skills, Brain Power, Creative Thinking, Innovation and Mind Mapping. Since 1993, she has been a Certified Management Consultant and is one of the rare recipients of the esteemed Fellow of the Institute of Management Consultants FCMC (USA) citation.

Sandra is a well-known speaker at international conferences and has been listed in the International Who’s Who Directory since 1997. Sandra has also authored an acclaimed guidebook “Getting Ahead in Your Career” Her training workshops are always rated highly with the use of accelerated learning techniques to maximize learning and recall.

Over the last twenty years, Sandra has been featured on leading television, radio and websites and has trained, consulted and inspired no less than half a million employees of key global corporations including Rolls Royce, ST Engineering, ST Aerospace, ST Marine, Honeywell, Jurong Shipyard, Sembawang Shipyard, Protex, Fugro Offshore, Shell, Singapore Refining Company, Singapore Petroleum Company, Petronas, Petronas Carigali, Petronas Pernapisan, Pertamina, Lubrizol, Castrol, BP Asia, Mc Dermott SEA, Bredero Shaw, Halliburton, MEA Holdings, Ameron Technologies, Ministry of National Development, Building Control Authority, Subana Ascendas, JTC, Worley Parsons, CPG and many more, across twenty countries.