By the end of this intensive and experiential 1-day workshop, participants will be equipped with practical NLP skills to build rapport quickly, engage effectively with people, and develop meaningful relationships that lead to successful collaboration and desired outcomes.

• Understand the Basics of NLP
• Develop Quick Rapport-Building Skills
• Enhance Communication Techniques
• Build Meaningful and Lasting Relationships
• Achieve Desired Outcomes Through Effective Interaction
• Practical Application of NLP Techniques
• Develop Personal Likeability and Influence

 Relationship Building – Creating Trust & Rapport

• Rapport Building Tips #1: Mastering the Eye Accessing Cues technique to read personality fast
• Rapport Building Tips #2: Influencing with powerful Sensory Words
• Rapport Building Tips #3: 2 Simple Steps to build Rapport Fast
• Rapport Building Tips #4: Developing your Sensory Acuity
• Rapport Building Tips #5: The Art of Connecting with People: Pacing & Leading
• Rapport Building Tips #6: Mirror & Matching

Perceptual Positioning

• What you want may not be what the other person want
• The 4 Perceptual Positions & its importance
• Rapport Building Tips #7: Perceptual Positioning to enhance communication

Information Gathering – Uncovering the true needs of the people

• The Art of Active Listening
• Rapport Building Tips #8: Ask More, Talk Less: Mastering the Art of Asking Questions
• Rapport Building Tips #9: The Art of Framing to win agreement

This workshop is ideal for:

• Leaders: Managers, team leads, and supervisors who want to enhance their leadership skills, build stronger rapport with their teams, and improve communication effectiveness.
• Team Members: Employees who work collaboratively in teams and wish to strengthen their interpersonal skills, engage in more meaningful conversations, and contribute to achieving team goals.
• Sales and Customer Service Professionals: Individuals in roles that require frequent interaction with clients, where building quick rapport and effective communication are essential for success.
• HR Professionals: Those responsible for fostering a positive work environment, resolving conflicts, and enhancing team cohesion through effective communication strategies.
• Anyone Interested in Personal Development: Individuals who want to improve their interpersonal relationships, communication skills, and overall effectiveness in both professional and personal settings.

This is an “experiential workshop” where participants learn by doing and experimenting with the learning activities. The course delivery method is bite-size knowledge sharing with skills practise. Case Studies and Role Plays are used to help the participants apply their knowledge gained. The activities are designed with real-work scenarios to facilitate learning transfer at the workplace.

“ I’m glad to know of and engaged Maximus-the Xcellent Coach, whom is one of, if not, the most professional, enthusiastic coach whom shared a strong passion towards his role of bringing the best out of every individual. There was never a dull moment during his training session with his highly engaging training style and well balanced trainer/trainee exchanges approach. He continuously engages trainee to go through critical thinking by triggering the right questions, allows trainee to discover his/her potential with his coaching technique and always have the willingness imparting trainee with his wealth of knowledge.
I really enjoyed my time during the group training and individual coaching session had with Max.
Would highly recommend fellow professionals whom looking to further excel in work & life, to engage Maximus – the Xcellent Coach! “ – Lucas Yeap (GM)

Maximus was assigned to cover some topics with our company as a trainer. He was more of a facilitator, taking a more dynamic approach to sharing his knowledge through interaction with and amongst the attendees. I have also had the chance to receive some coaching sessions from him and it allowed me to know myself better. He respects all opinions, listens attentively, and is able to provide insightful comments which are thought-provoking and guides us to grow as a person. His sessions are truly enjoyable and there is always something to take away. Don’t take my word for it, attend his sessions yourself.
Thank you Maximus! – David Goh

Maximus – a Trainer here with us with great knowledge. His training skills are great, all of us are able to understand his teaching and are able to take lots of understanding and value from his teachings as well. With his excellent coaching skill, I would strongly recommend Maximus. – Eugene Tan (Admin Manager)

I have attended countless seminars and courses throughout my professional and personal life. Maximus is definitely one of the very few trainers who has vast knowledge in the subject matter as well as the extraordinary ability to ensure the attendees are completely engaged from start to end of the session. I truly enjoyed being Maximus’s student. – Satish Shanmugam (Project Director)

Mr Maximus Sia – American Board of NLP (ABNLP) Master Practitioner

Maximus Sia is a Trainer, Performance Coach in Resilience, Sales & Leadership and Public Speaker. He is a keen practitioner in Psychology, Neuro-Linguistic Programming (NLP), Professional Coaching and Human Development. His work focuses on helping Leaders develop resilience, through psychology and coaching. He incorporates his practise in his training delivery and coaching, to elevates his participants to a higher level. For the past 15 years, he had empowered over 50,000 participants to achieve excellence in work & Life. In 2023, Maximus was certified by the International Association of Coaching Institutes (ICI) Germany, as an International Associate Coach. In 2022, he was certified by the International Enneagram Association as a Practitioner of Neuro-Linguistic Enneagram Personality Profiling. In 2020, he was certified by the worldwide-recognised American Board of Neuro-Linguistic Programming (AB-NLP), one of the largest and respected NLP boards in the world, as an International NLP Master Practitioner. As a Sales Coach, his sales experience spans over 35 years. He constantly received positive endorsements from his participants on his engaging facilitation & motivational style. Highly engaging and influential, Maximus is highly sought after for his expertise in Resilience, Sales & Leadership and Executive Coaching. To increase his range, Maximus facilitates more than 100 training modules, covering Leadership & People Management, Service Excellence, Business & Strategic Management, Capability Development and Executive Coaching.