Facilitation and Interviewing skills are essential when conducting training or engagement sessions with internal or external stakeholders. These skills range from creating a conducive environment to confidently steering discussions—culminating in successful outcomes through sharp interviewing techniques.
Whether you’re facilitating sessions with difficult customers or new trainees, or conducting interviews for recruitment, disciplinary matters, or surveys, this programme will help you sharpen both your facilitation and questioning abilities for greater impact and effectiveness.
Dr Sunny Goh is a Trainer of Trainers (TOT) and has taught many writing coaches to teach writing programmes he has designed for government servants and private sector officers. He was head of the International directorate in Mindef’s Defence Policy Office, where he has written Cab Memos, budget papers and presented Singapore’s position at international fora. He was a member of the SAF Scholars Selection Board and chairman of a university’s Resource Panel.
He was also a Desk Editor at The Straits Times, where he taught reporting and interviewing skills at its School of Journalism. In all, his participants had included CEOs, professors, staff writers, technical specialists, undergraduates and students. It doesn’t matter how high a participant’s work status may be – all that mattered is a penchant for learning.
As a volunteer, he was a Mediator with the Ministry of Law, a Council Member of the Singapore Red Cross Society and writes regularly for the local and regional media.
