– Asking the right question is at the heart of effective communications
The Science of Asking: Crafting Questions for Optimal Answers
We all ask and answer questions daily. But how often do we deliberately and consciously consider the questions that we ask before we ask them?
Questioning is a technique often used at workplace as an alternative to presenting information and answers. Questioning is about asking the individual or group you’re working with a question, or series of questions, to enable them to find their own solutions to the challenges they face.
Ability to solicit accurate and relevant information in short time is a great skill. Effective questioning will lead to the other person opening up and share more information. Ability to ask question clearly helps ensure flow of useful information and encourage pointed discussion.
For example, you can gather better information and learn more, you can establish stronger relationships, and manage people more effectively.
This highly interactive training class, will help you develop the tools you need to uncover the needs or insights before you try to engage the person. We will lead you through a step-by-step process to help you cultivate effective skills and strategies for asking the right questions in the right way at the right time, so that you can develop an understanding of the other person to ensure greater success in enquiry, sales, coaching, managing of others and building greater relationship
CBS Master Trainer – Mr Maximus Sia – NLP MASTER CERTIFIED PERFORMANCE COACH
Certified by the worldwide-recognised American Board of Neuro-Linguistic Programming (AB-NLP), Maximus Sia is a Master Practitioner of NLP. A highly engaging and influential Performance Coach, he has accumulated 35 years’ experience in Selling, Leadership Development & Training. For the past 12 years, he has empowered over 30,000 participants to achieve peak performance in their work & business. To increase his range, Maximus facilitates more than 80 training modules, covering Leadership & People Management, Service Excellence, Business & Strategic Management and Professional Development courses
With his extensive training exposure with very diverse participants, and working with all levels of staff from Operational, Managers to C-Suites, Maximus adds value to the training through sharing valuable insights on Leadership and having the ability to connect with all levels of staff to understand their needs and challenges at work. He constantly received positive endorsements from his participants on his engaging facilitation & motivational style. Maximus is highly sought after for his style of Performance Coaching that helps participants discover their inner source that drives them to performance excellence.
Maximus conducts Performance Training in Singapore and Asia. His clientele includes Singapore Airlines (SIA), Yamato Transport, Deloitte Tohmatsu Consulting, Star Cruises, Borneo Motors (Lexus & Toyota), Shimano, Fujifilm, Fuji Xerox, Mitsubishi, Docomo-Asia, SingTel, Manulife, AIA Singapore, and more; Maximus is accredited as an Associate Adult Educator (AAE) by the Institute for Adult Learning (IAL) for playing a significant role in raising the quality of Continuing Education and Training (CET) in Singapore. He holds a Master Degree (MSc) in International Marketing from the University of Strathclyde, UK. Prior to his Performance Coaching career, Maximus was among the Top Performers in the challenging Financial Planning industry, achieving outstanding sales records spanning over 16 years. He was a multiple awards winner and a global convention qualifier to Paris, Japan, China, Australia, Korea and Asia.
