Jan 23 2025
Wooing Unhappy Customers in Service Recovery
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
Service Excellence
January 2025
February 2025
Feb 13 2025
Handling Angry, Hostile and Abusive Customers
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
March 2025
Mar 05 2025
Working With Assertiveness At The Frontline
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
Mar 11 2025
Handling Difficult and Aggressive Callers and Customers Professionally
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
August 2025
Aug 26 2025
Wooing Unhappy Customers in Service Recovery
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
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