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About CBS

CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of individuals, organizations and society at large. Through a wide spectrum of executive training, seminars and workshops, CBS aims to inspire and educate individuals and institutions to realize their true potential through effective learning methodologies.

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Programme Calendar

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2025 March

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    2025 March

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    Managing Anger And Stress With Neuroscience

    Managing Anger And Stress With Neuroscience
    9:00 am - 5:00 pm
    – Rewire your Brain from Anger to Peace Do you find yourself: Becoming so angry that is disrupting your ability to think clearly? Acting aggressively during angry outbursts? Getting so angry that you feel out of control of your behaviour? Trying hard to stay cool when dealing with an aggressive c , ...

    Uncover The Hidden Secrets Of Body Language

    Uncover The Hidden Secrets Of Body Language
    9:00 am - 5:00 pm
    -Master the powerful tool for effective communication Interpreting Facial Expressions and Body Language Did you ever wish you could know what someone is thinking or feeling? And believe that actions do actually speak louder than words? How you sit, stand, walk, your postures, facial expressions, gestures, movem , ...
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    Investigative Interviewing Techniques

    Investigative Interviewing Techniques
    9:00 am - 5:00 pm
    Uncover the truth about telling lies   Join this comprehensive course to collect evidence and present the facts in an unbiased manner!   Interviews are used extensively to establish the facts of a case, complaint or accuracy of the information given. This two-day course is deliberately constructed in short and with i , ...
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    Lean Leadership – A Proven Leadership Approach To Productivity Improvement & Employee Engagement

    Lean Leadership – A Proven Leadership Approach To Productivity Improvement & Employee Engagement
    9:00 am - 5:00 pm
    Almost all the successful companies have consistently shown the ability to grow & succeed in the face of increasing competition, volatile market situation & technology disruptions.  Research indicates that leaders of such companies exhibit a set of skills & practices collectively come to be known as “Lean L , ...
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    Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement

    Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement
    9:00 am - 5:00 pm
    AI and Public Service: Assisted AI Tools for Better Citizen Interaction This comprehensive workshop is designed to equip public officers with the essential digital communication skills and knowledge to effectively engage with citizens in the modern digital era. With the growing importance of AI in enhancing communic , ...
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    Fine Tune Your English Grammar (Advanced Level)

    Fine Tune Your English Grammar (Advanced Level)
    9:00 am - 5:00 pm
    This advanced level workshop introduces in-depth grammar concepts and guidelines which will enhance your written and verbal communication. Encompassing a range of technically tricky grammatical areas, concepts from this course can be readily applied to numerous business and work situations. Your knowledgeable and ex , ...
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    Proofreading for Zero Grammar Errors

    Proofreading for Zero Grammar Errors
    9:00 am - 5:00 pm
    Mastering Proofreading: The Path to Perfect Grammar Achieve perfection in your writing with our “Proofreading for Zero Grammar Errors” course. This practical workshop equips you with the skills to spot and correct even the most subtle grammatical mistakes, ensuring your documents are error-free and polished. Whe , ...
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    Powerful Email Techniques to Write Better Emails

    Powerful Email Techniques to Write Better Emails
    9:00 am - 5:00 pm
    Draft Professional & Polished Emails with This 1-Day Email Writing Course in Singapore Are your emails falling flat or getting lost in the shuffle? In today’s fast-paced business world, powerful email communication is a game-changer. Our “Powerful Email Techniques” course is designed to help yo , ...

    Communicating Beyond Our Differences

    Communicating Beyond Our Differences
    9:00 am - 5:00 pm
    -Build Win-Win Interpersonal Relationships with Everyone Psycho-geometrics: How to “Shape” your communication success! It’s important to understand that you approach your work with a style and perspective that varies from your colleagues. Understanding and appreciating the strengths within those differences allow , ...
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    Working With Assertiveness At The Frontline

    Working With Assertiveness At The Frontline
    9:00 am - 5:00 pm
    – Using Effective Verbal & Non-Verbal Communication Skills The way you speak and behave can influence those around you and impact productivity. To ensure good customer service at the frontline, it is important to achieve confidence and comfort both in your speech and behaviour when serving customers and gu , ...

    Colors of Behavior – Psychology of Interpersonal Relations

    Colors of Behavior – Psychology of Interpersonal Relations
    9:00 am - 5:00 pm
    What truly, truly drive people’s behavior and performance? Tap into the Power of Colors of Behavior for Brilliant Communication and the Avoidance of Conflict Success in life and at work is not always about how good you are with your work. Oftentimes, it is about how good you are with people. In short, success has a l , ...
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    Critical Thinking Skills: Achieving the best possible outcomes in any situation

    Critical Thinking Skills: Achieving the best possible outcomes in any situation
    9:00 am - 5:00 pm
    How do we think creatively and solve problems decisively? How do we apply critical thinking for problem-solving and idea generations at work? Critical thinking is the ability to think clearly and rationally, understanding the logical connection between ideas. Critical Thinking offers you the skills to assess a , ...

    Boost Your Brain & MEMORY Power at the Workplace

    Boost Your Brain & MEMORY Power at the Workplace
    9:00 am - 5:00 pm
    Scientists have shown that the human brain has a much larger ability than we think. We are able to boost our brain, develop and improve our memory. People are the only real resource in any organizations. Hence the task of developing the employees’ mental skills would be of utmost importance to both the individual , ...
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    Influential Writing – Polish your Written Texts for Greater Impact, and More Positive Influence

    Influential Writing – Polish your Written Texts for Greater Impact, and More Positive Influence
    9:00 am - 5:00 pm
    Some people are natural wordsmiths, but most of us are not, are we? Yes, writing can be hard work, especially when our words don’t achieve the actions desired, right? Put another way, when others don’t read what we’ve written, or when they don’t take the actions we wanted, that can be frustrating. It can also negati , ...
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    The Stress Free Way to Deal with Negativity, Bad Attitude and Difficult People at Work

    The Stress Free Way to Deal with Negativity, Bad Attitude and Difficult People at Work
    9:00 am - 5:00 pm
    TAMING TOXIC PEOPLE IN THE WORKPLACE We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers th , ...
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    Brain-influencing Secrets: Practical Methods To Persuade & Convince Others

    Brain-influencing Secrets: Practical Methods To Persuade & Convince Others
    9:00 am - 5:00 pm
    Keys to Persuasive Communication -Brain influencing secrets to trigger “Yes” response in people What is the Hidden Science Behind Persuasion and Get People to Say the ‘Yes’? Did you know there are “Brain-Influencing Secrets” you can use in everyday situations… that will have you convince people to say ‘Yes’? T , ...
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    Handling Difficult and Aggressive Callers and Customers Professionally

    Handling Difficult and Aggressive Callers and Customers Professionally
    9:00 am - 5:00 pm
    Customer Care Mastery – Navigating Tough Customer Interactions Navigating understanding and cooperation from irate callers or customers poses a significant challenge for many individuals in the workplace. This training aims to equip participants with the necessary skills to effectively manage a spectrum of chal , ...
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    Asking the Right Questions to Get the Right Answers

    Asking the Right Questions to Get the Right Answers
    9:00 am - 5:00 pm
    – Asking the right question is at the heart of effective communications The Science of Asking: Crafting Questions for Optimal Answers We all ask and answer questions daily. But how often do we deliberately and consciously consider the questions that we ask before we ask them? Questioning is a technique o , ...
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    Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work

    Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work
    9:00 am - 5:00 pm
    We know that to build a fantastic team synergy, it is crucial that everyone, in their uniqueness, is better understood, appreciated, and feels included and valued. This makes a healthy, positive, and conducive workplace with improved team morale, cohesiveness, engagement, and productivity. This also enhances tolera , ...
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    Yijing Leadership and Management

    Yijing Leadership and Management
    9:00 am - 5:00 pm
    Unlock the Power of Yijing Leadership & Management: Ignite Your Journey to Success Are you ready to embark on a transformative journey that will revolutionize your leadership and management skills? Introducing the Yijing Leadership & Management 1-day course, a groundbreaking program designed to unleash the h , ...
    Enroll Now
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    Become a Remarkable Leader

    Become a Remarkable Leader
    9:00 am - 5:00 pm
    – Discover The Keys To Unlock Your Potential To Lead Stepping up & into that first leadership position is one of the critical stages on a Leader’s development path. It’s a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates. We quickly rea , ...
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    Speaking Off the Cuff – Think Fast & Talk Smart

    Speaking Off the Cuff – Think Fast & Talk Smart
    9:00 am - 5:00 pm
    Talk Smart, Think Fast: Unleash Your Inner Speaker Do you freeze up and panic when asked to speak on the spot? Being unexpectedly called upon to address a group, respond to questions, or offer your views at a moment’s notice can be unsettling for anyone. Those who are able to speak confidently, intelligently, and pers , ...
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    25

    Excel PivotTables: Basics to Mastery – Mastering Excel 2016/2019/365 Users PivotTable Basic to In-Depth Skills for Business Analysis and Reporting

    Excel PivotTables: Basics to Mastery – Mastering Excel 2016/2019/365 Users PivotTable Basic to In-Depth Skills for Business Analysis and Reporting
    9:00 am - 5:00 pm
    Pivot Table is an excellent data analysis and reporting tool in Microsoft Excel 2016/2019/365 Users that enable you to create summary of large data in a few clicks. You can use Pivot Table to sort, count, total or give the average of the data stored in a table, display the results in a second table and show the summari , ...
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    THE HUMAN ZOO: CARE AND FEEDING OF CHALLENGING PEOPLE IN THE WORKPLACE

    THE HUMAN ZOO: CARE AND FEEDING OF CHALLENGING PEOPLE IN THE WORKPLACE
    9:00 am - 5:00 pm
    The workplace is full of challenging bosses, colleagues, and customers. There are traps for the unwary at every turn. Sensitive subjects and prickly personalities can challenge anyone. It really is a jungle out there! And it is critical to your career to learn how to deal with these difficult people and challenging sit , ...
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    WIN without FIGHTING

    WIN without FIGHTING
    9:00 am - 5:00 pm
    Using the Sun Tzu Art of War and other Ancient Oriental Wisdom to Create MASSIVE RESULTS From young, we have been trained to do well so that we can win.  We were taught that life Is not a bed of roses, and we need to fight to win. Smart people know that the best way is to win without fighting.  As mentioned by Su , ...
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    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work

    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work
    9:00 am - 5:00 pm
    The Future of Work: 20 Essential AI Tools for Peak Productivity, DeepSeek & Beyond ChatGPT This comprehensive hands-on training program is designed to equip participants with the knowledge and skills to harness the power of Generative AI and Large Language Models (LLMs) for various applications. Throughout the c , ...
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    Persuasive Writing Secrets: How To Write & Convince People

    Persuasive Writing Secrets: How To Write & Convince People
    9:00 am - 5:00 pm
    Nowadays in the workplace, it is likely there are many situations where you’ll need to “write” to people. For instance: You may need to “write” a proposal to your superior and convince him/her to approve it or see your point of view You may need to “write” an encouraging text to fellow colleagues or team membe , ...
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    Power of Self-Branding – Find the best positioning of your strength

    Power of Self-Branding – Find the best positioning of your strength
    9:00 am - 5:00 pm
    The 1-day program promises participants new perspectives towards how one could discover their own unique selling positioning to enhance their career options and personal life. Elevate your life and career starting now! Creating a great personal brand is the secret to lasting differentiation in today’s over-cr , ...
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    Writing for the Media – Getting It Just Right

    Writing for the Media – Getting It Just Right
    9:00 am - 5:00 pm
    Government servants and public officers are used to writing reports and approval papers for their own authority and agencies. But when it comes to writing for an external organisation, particularly an adversarial media, they are either caught unaware or fumbled. There are statements to make, and confidentiality to k , ...
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    2025 March

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    Popular Courses

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    SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2025

    Driving Strategic Impact with Applied Psychology

    9 & 10 Dec 2025 at Holiday Inn Atrium

    • Meet the real experts and get in-depth knowledge on the latest innovations in practice.
    • Learn the newest research in the area of Applied Psychology and apply it
    • Meet and network with practitioners and researchers
    • Opportunity to be the early adopter of cutting edge psychology techniques
    Conference Details
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    The course is very informative and was very well delivered by the lecturer.
    SPF
    The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged.
    SPF
    From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing.
    ICA
    Mr. Praga is very good and thus makes one thinks hard and deep. Thank you.
    IDA
    The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot.
    Singapore Customs
    Has gained several insights into the topic and has been beneficial with the several coaching model available to work with.
    Singapore Customs
    Good trainer, enjoyed his course.
    MCYS
    A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!
    SPF
    Trainer is good who love to share his knowledge and methods.
    HAS
    Thanks for all the interesting stories and for sharing them with the class. Nothing beats personal experience. NYP Elisabetta conducted a truly inspirational and eye opening training!
    Leitz Tooling Asia Pte Ltd
    The course has excellent content and trainer.
    CapitaLand Limited
    Mr. Leonardo not only cover powerful conversation at workshop, he had also share about his stories. It does come in handy. I will definitely do some soul searching and thereafter apply what I have learn from his workshop.
    SPF
    Mr. Leonardo is very knowledge and he deliver the topic very clearly and participant are easier to understand. The video shown were very good and meaningful.
    Ang Mo Kio Police Division
    The pace and supporting examples were just right, reinforcing key concepts.
    Rolls Royce
    The course was helpful and enlivening.
    SCEI (A*STAR)
    Very Insightful, Leonardo is able to engage the audience and help them analyse the barriers on communication. It goes deep enough to allow the participants to search their own thinking and make good changes to unhealthy habits. The practical presentations and demonstration are very helpful in learning the new concepts.
    Ministry of Health
    Very Insightful, let me know more about myself and how I can improve my communication. I would definitely benefit from this course, applying what I had learnt
    Republic Polytechnic
    Good! Thank you
    Nanyang Polytechnic
    I enjoyed the self-discovery journey, it allowed me to pause and reflect upon my current state, challenges I face and that I will have to make a choice and decide how I want the future to be. I am really glad to have attended the course
    BBDO Singapore Pte Ltd
    Fantastic course leaders and fantastic content.
    Nanyang Polytechnic
    The video sessions were very useful and great for training.
    Euro Centre China
    Amazed by the depth of his expertise in this field.
    Frost & Sullivan (S) Pte Ltd
    Like the printed materials. Well prepared. Passionate about the topic.
    Statoil Asia Pacific
    Interesting & engaging delivery. Useful concepts & ideas for further thought.
    Tan Tock Seng Hospital
    Dr Fong is a great talent!
    Ministry of Manpower
    Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance.
    NUHS
    Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations.
    NUHS
    Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person.
    Anonymous
    I was greatly interested in this course. Thank you.
    SEAP
    This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%.
    AIA
    This course is very engaging delivery.
    MOM
    Will recommend to colleagues to pick up this course.
    ITE
    Very enlightening and enjoyable session. Thank you for the knowledge.
    SPF
    Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout.
    NYP
    This course is good with the role play to practice.
    PT Bukit Makmur Mandiri Utama
    The forensic case studies are very practical.
    Singapore Polytechnic
    A very well structured programme.
    Certis Cisco Aviation Security
    Rather interesting.
    Mindef
    Very good!! Learn a lot and it is useful to my work.
    Mindef
    Had a good experience learning about BSD.
    MOM
    Interesting and good videos presentation, good concepts and example in implementation.
    DSTA
    Good insight to behaviour safety!
    Soitec Microelectronics
    Mr Craig has wide knowledge and able to answer th questions asked during the class by students.
    Shangri La Hotel
    The course coverage is comprehensive. Many thanks. Craig has loud and clear voice. He is very detailed in the explanation. I enjoy the videos. Would learn more from the mistakes and other’s experience.
    Mindef
    Videos & case studies useful.
    Marina Bay Sands

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