“Managing Others” … these are two words that often drive fear deep into the hearts of a newly appointed supervisor, yes?
Part of the puzzle is that as a new supervisor, we may not quite know what “Management” truly is. Yes, we’ve seen other managers in-play, and may have a rough idea about what it entails. Yet, we haven’t seen their full playbook, so it’s a little too early for us to build a more complete picture in our minds, isn’t it?
We know that Supervision is a two-sided coin; one side relating to “Tasks”, the other to “People”. We also know that dealing with the softer side of Others can sometimes be tricky, especially when they operate from a position of confidence, and we lack the essential requisites. Why should Others listen to us?
Yet, life goes on whilst we balance these two competing aspects; there are still jobs to complete, and now we also have responsibilities going well beyond simple tasks! We’ve suddenly become accountable for additional resources; team members, budgets, vendors, and, customers!
There is something psychological inside of us all that causes a preference for “Autonomy”, rather than “Command & Control”. So, what levers do we need to pull in order to execute effectively? How will we deliver on the tasks & goals that are required? In what ways can we get team members to enrol, align, and participate in those challenges? And, how can we make efficient use of resources through strong time management and effective delegation?
This Workshop therefore takes an emotionally intelligent approach to personal & supervisory management. Our focus identifies core aspects, resources & skills that are essential for the contemporary challenges that face a new supervisor, manager or leader. Managing the Self is a great first step in managing resources, and then, managing people.