CBS Training

Investigative Interviewing Techniques

Uncover the truth about telling lies  

Join this comprehensive course to collect evidence and present the facts in an unbiased manner!  

Interviews are used extensively to establish the facts of a case, complaint or accuracy of the information given. This two-day course is deliberately constructed in short and with impactive modules for staff to carry out and/or oversee any internal investigation, disciplinary enquires, and even assist with audit checks. The course while providing a perfect backdrop for staff who are new to the arena of investigation, also allows more seasoned enforcement agency investigators to reacquaint themselves with the current practices, legal concerns, and withstanding challenges associated with investigation.

Program Objectives

At the end of this course, participants should be able to: 

  • Confidently carry out an effective interview 
  • Identify, review, and appreciate evidence 
  • Prepare an unbiased investigation report
Program Outline
  • Identify nature and Scope of Investigation
  • Objectives and principles of investigation 
  • Investigation processes and their challenges
  • Investigative interview and its challenges 
  • Evidence management 
  • Preparing investigation report 
  • Practical Exercise
Training Methodology

This workshop will have a good mix of knowledge sharing, skills practice, case discussions, role plays and interactive activities. The active learning methodology will ensure participants can apply what they learn back at their workplaces.

Target Audience
  • Professionals such as Auditors, Financial Controllers, Accountants, Lawyers, prosecutors, Law Enforcement Officers, Investigators, Educators.
  • Senior Management, Team Leaders, Line Managers, Anyone with a supervisory function.
  • Officers/ Managers in Recruitment, Human Resource, Procurement.
  • Officers/ Managers managing Feedback/ Complaints.
  • Officers/ Managers managing contractors/ vendors
  • Investigation Assistants
  • Insurers, Charities, Businesses and anyone who wants to get the truth and establish evidence to support it.
  • Security Directors, Managers and Executives
  • HR Directors, Managers and Executives
  • Directors, Managers and Executives
  • Anyone who has functional responsibilities to investigate
About The Trainer

Raj is currently The Pharmaceutical Security Institute’s Regional Director (Asia Pacific) where he is working towards improving and strengthening relationships between governments and the pharmaceutical industry whilst carrying out capacity building and training for law enforcement agencies in the APAC region.

Raj has served almost three decades of his career in the civil service, specialising in areas of Criminal Intelligence gathering (Police Intelligence department), Investigation into anti-counterfeiting, and other specialized crimes (Criminal Investigation Department). 

Raj also has a distinguished career with the Health Sciences Authority (HSA), Singapore, where he was the Head of the Enforcement Operations Unit overseeing field enforcement activities, surveillance, seizure management, and coordinated efforts with other law enforcement agencies (LEAs). His accomplishments included several successfully prosecuted landmark cases involving rouge medical practitioners and counterfeit medical devices. 

His working relationship with international organizations is excellent and dates to 2011 when he was a co-trainer for Interpol and has presented the challenges of pharmaceutical crime to law enforcement agencies in the Asia Pacific Region for several years.

Raj also lectures in the Department of Pharmacy, at the National University of Singapore and consults for the United Nations of Drug Crime.