CBS Training

Sun Zi’s Art of War in Payment and Revenue collections

The 1-day program promises participants new perspectives towards learning the Art of War in managing payment and revenue collections by focusing on adapting Sun Zi’s winning strategies to overcome collections challenges.

Sun Zi, The Art of War a 2500-year-old Chinese Military Strategist of Qi native who wrote the 13 Chapters of Art of War around 500BC has had a long history of being used by business, military and political entities in strategic thinking and planning. Trainer, Alan Go pioneered the Sun Zi’s Art of War in Payment and Revenue collections management program while he is a partner in a successful firm providing services and consulting in revenue collections management to government and regulatory agencies, banks, MNCs and SMEs.

Till this day there is no other programme of this kind in the market place.  Come and learn how you can use the Sun Zi’s military strategy concepts in revenue and payment collections.

“One of the toughest battles in the business world is the challenge of protecting and defending receivables risks and collections risks. Revenue collections management is the most difficult, the least studied and the most often ignored strategic business area by many corporations and organizations.”… Alan Go.

Key Takeaways: Collect Debts Effectively and Confidently
  • Gaining buy-in with all stakeholders in credit-centric process Planning in organizations to avoid bad debts
  • Developing the concept of Foreknowledge within the sales and receivables teams
  • Uniting People in organizations towards a teamwork punch towards collecting from difficult customers
  • Implementing Leadership Authority with key skills to allow delinquent accounts and debt recovery
  • Creating a highly Discipline collections team to improve cash flow management while maintaining customer service
  • Designing the correct Doctrine to make sure collections procedures are in place to preempt bad debts
  • Learning strategic know-how for Advancement actions towards difficult payment collections situations
  • Understanding the need for Adaptation techniques to overcome difficult collections situations
Who Must Attend

Managers, Directors, Senior Management and business owners with profit and loss, sales, marketing, operations, accounts receivables, revenue and credit control management responsibility.

Trainer's Profile

Alan has over 25 years of business development and management experience as senior corporate executives, entrepreneur and corporate entrepreneur within the M.I.C.E B2B trade exhibition and conferencing, Training and Education, Financial BPO and technology services sectors. To date, he has trained more than 4500 executives from over 2500 organizations from all industries in Singapore, Malaysia, Thailand, Indonesia, Brunei, Vietnam, Sri Lanka, China and Cambodia.  He has been invited to speak at seminars and conferences in the region as well as conducted 2000 seminars and workshops.

Some companies that have attended his trainings, workshops and seminars include Inland Revenue Authority of Singapore, Singapore Expo, Resorts World Sdn Bhd, Vietcombank, Proctor and Gambler, COURTS Megastore, Raffles Hotel, Thailand Institute of Finance and Banking Associations, DBS Bank, ABN AMRO Bank, Fedex, MobileOne, AIA Insurance Co.,YHI International, Brunei Ministry of Finance, Orchard Hotel and DHL, and SingTel  amongst others.  Currently, Alan Go is Founder of RISE Education Management, he is also an Associate Professor, XiJing University, Xian, China where he is leading their campus in Singapore and is the Team Lead Consultant with Eduvalue, where he is involved in strategic management work.  He is ACTA certified, and has an MBA, International Business with Edith Cowan University, Australia and a Bachelor of Arts (Distinction) Journalism (Advertising and Business) with University of Oklahoma, USA.