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Wednesday, 26th August 2015
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| Note: |
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Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.
Terms and Conditions apply.
For more information, please check out IRAS website here |
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This Issue
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| Course Information |
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| Date: |
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26th Aug 2015 (Wed) |
| Time: |
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9am to 5pm |
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Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road |
| Fee : |
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S$450 (NETT) |
S$180(After PIC Cash) |
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| Inclusive of teabreaks and lunch |
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To register, please contact Jaslyn
@ 9767 9686 / 6278 9785 or
jaslyn@cbsgroup.com.sg
Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
Click here for registration form
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Mastering Effective Time and Stress Management
- Better Planning, prioritizing, efficiency and overcoming staff burnout |
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| Introduction |
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"For ten years researchers studied the behavior of busy managers in nearly a dozen large companies. Their findings on managerial behavior showed that fully 90% of managers squander their time in all sorts of ineffective activities. In other words, a mere 10% of managers spend their time in a committed, purposeful, and reflective manner."
- Dr. Helke Bruch and Dr. Sumantra Ghoshal, Harvard Business Review, 2/2002
Effective time management is all about doing the right things well. Ask yourself - Do you manage time or does time manage you? For many of us, it seems as if we are bouncing from one crisis to another and get stressed. How can we get ahead when we can't even keep up? There are some things that each of us can do to help ourselves manage time more effectively. It is not possible to make the workday longer, but this seminar will show you how to organize and prioritise your work to be most productive in the workplace. Through good management of priorities, you can channel your time more effectively, recapture lost energy, and feel a wonderful sense of accomplishment on a daily basis. |
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| Course Objectives: |
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- Manage daily work to achieve your KPI
- Set priorities, stay focused and yet remain flexible
- Stop procrastination, prevent delay, add hours to your workday
- Reduce daily stress and anxiety in fun-filled ways
- Improve communication and relationship to achieve positive results
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| Course Outline: |
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- Get Organised and Stay Organised for Better Time Management
- Busy doesn't mean productivity - where did your time go?
- Effectiveness versus Efficiency, The 80/20 Rule, PPPP Formula
- Common workplace problems that prevent you from achieving results
- Office workflow skills - analyzing, planning, organizing, prioritizing
- Strategies for scheduling tasks - what's urgent, what's important?
- Maintaining daily schedules, establishing deadlines
- Time-saving tips to prevent procrastination once and for all
- Establishing an efficient system of managing information
- Let technology work for you, time management tools
- Making your desk a time-saving work station
- Dealing with the demands and interruptions of other people
- Interpersonal communication in conflict management
- Making meetings work - effective meeting leadership
- Manage Stress for Better Temperament
- Outlook, causes, symptoms and effects of stress
- Managing yourself assertively under pressure
- Practical ways to beat stress - relaxation, meditation, nutrition
- The power of exercise in managing stress and worry creatively
- Enjoy work-life balance - putting first things first
- Summary and back-at-work application
- Develop a Time and Stress Management Action Plan
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| Testimonials: |
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"I am a lot more confident, less overwhelmed. better organized and more productive after the course. Thank you Catherine !
- Executive, Land Transport Authority
"Both content and presentation were excellent. Realistic, practical, and do-able techniques. This Time & Stress management training will help you to take control of your life.
- Manager, Philips Singapore
"A class that is both fun and informative"
- Secretary, Malayan Natural Liquidfied Petroleum & Gas |
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| Training Methodology: |
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| A highly interactive adult-focused programme with plenty of hands-on experience, real life and work application, case studies, group discussions, question/answer sessions |
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| Who Should Attend: |
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- Managers/Executives across different functions
- Enterprenuers/ Self Employed Professionals
- Decision Makers irrespective of levels in companies
- Training & Development
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| CBS Master Trainer |
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Catherine Syn has conducted both public and in-company seminars and workshops in Secretarial & Office Administrative Practices, Business Correspondence, Report, Proposal and Minutes Writing, Customer Service, Handling Complaints & The Difficult Customer, Teambuilding, Time & Stress Management, Communication & Relationship Management. She has been working closely with individual client companies on the development and design of training programmes to their specific organisation's training and developmental needs. An approved lecturer with the Singapore Ministry of Education, Catherine studied Business in Australia, was a Corporate Member of the Institute Of Administrative Management (U.K.) and a WDA ACTA certified trainer for WSQ courses including Certified Service Professional. She has held the positions of Executive, Manager, Corporate Trainer and Consultant for the past three decades.
Since 1990, she has been training management professionals, managers, executives, secretarial, administrative, front-line sales, engineering, operations and service staff of both public and private sectors in Singapore, ASEAN and China. As an experienced trainer, she has successfully applied service qualities principles and competency assessments in all her communication courses in the areas of business writing, face-to-face communication, customer service, managing difficult customer-situations using effective interpersonal, communication and problem-solving skills. A versatile and bi-lingual trainer, she relates well to all participants and has excellent delivery and presentation skills that meet the motivational needs of each and every participant.
Among the many companies she has provided training for, some of them are: Ritz Carlton, Swiss Hotel Merchant Court, Marina Mandarin, Becton Dickenson, Sony Asia Pacific, NTU, Singapore, Ngee Ann and Nanyang Polytechnics, ZhengHua Primary School, Carrier Transicold, Marsh Brokers, China Taiping Insurance, AIA, Etiqa, Liberty Insurance, SIA, Komatsu, DSO, DFS, NYK, AET Tankers, Du Pont, Senoko Power, John Crane, Hewitt, SembCorp Marine, Nippon Express, Nippon Koa, German Centre, Tanaka Electronics, SOXAL, Speedy Tech, NatSteel, Philips Singapore, Teck Wah, PSA, LTA, HDB, CPF, DSTA, RSAF, MCMD, Ministry Of Education, Traffic Police, Ministry of Home Affairs, GSMB, CSIT, CAAS, CIAS, SATS, LTA, A-Star, Toshiba, AWWA, SingStat, Department of Statistics, Crown Worldwide, Schenker, Keppel Shipyard, Alpine Engineering Services, Sanmina-SCI, Geotronics, ABB Industry, ICPAS, Loreal, Shisedo, Sa Sa Cosmetics, Cummins Diesel, EM Services, Esmaco, M1, Sankyu, Snap-On Tools, Makino, Bureau Serve, PerkinElmer Singapore, ST Aerospace Engineering, Chartered Semiconductors, AGC Flatglass, Hunting Energy, Orange Business, Cristofori, LF Contennial, Wah Yang Production, Malayan Natural Liquidfied Petroleum & Gas in Sarawak, Coca-Cola In Thailand, Maldives International Airport and MNCs in China. |
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