If you cannot read this properly, please go to this site: https://www.cbs.com.sg/workshops/081211-gaining-the-edge-with-emotional-intelligence.htm This email is an advertisement. You are currently subscribed to our mailing list. We sincerely apologize if you find this email an intrusion of your privacy or a source of inconvenience to you. If you no longer wish to receive our email advertisements - please reply "unsubscribe" Thank you. TRAINING WORKSHOPS This Issue » A Must Attend For » Hands-on, practical knowledge    based on experiential learning » Course outline » Workshop Outcomes Course Information Date: 11 & 12 Dec 2008 Time: 9am to 5pm Venue: Concorde Hotel, Orchard(Formerly Le Meridien Hotel, Orchard) Fee: S$900 Nett Limited Seats Available! Click here for registration form For more information, please contact Jezz @ 9767 9686 or enquiry@cbsgroup.com.sg   2 Day Gaining the Edge with Emotional Intelligence at Work Workshop Learn the techniques and skills Important for your Career advancement. The most intelligent people (with high IQ) are not always the people you are either satisfied with or who rise to the top of their organisations. It's the 'people people' who achieve the most consistent rewards in their personal and professional lives. Emotional Intelligence is what helps them do this. Emotional Intelligence is about learning how to manage personal interactions and knowing how to use communication to maximum benefit. Emotional intelligence is critical to leadership, learning, and organizational performance. Learn how to raise your and others' emotional intelligence. Gain an in-depth understanding of emotional intelligence as you develop new tools you can put to work immediately. Emotional Intelligence (often given the acronym EQ, the emotional-intelligence equivalent of IQ) encompasses social intelligence and emphasizes the affect of emotions on our ability to view situations objectively and thus to understand ourselves and other people. It is the ability to sense, understand, and effectively apply the power of emotions, appropriately channelled as a source of energy, creativity and influence. Balancing and integrating the head and heart, is the mission of personal growth in the domain of emotional intelligence. Over the 2-Days workshop, participants will have hands-on activities based experiential learning full of fun and learning. This workshop will cover the elements of Emotional Intelligence and show the techniques to improve social interaction at work and personal life. A Must Attend For The course is designed for individuals who wants to improve their relationship at their workplace, home and also all those who are seeking career advancement. It is particularly useful for: Senior Mangers Managers Team Leaders Sales & Marketing Managers Executives who communicate with internal and external customers Hands-on, practical knowledge based on experiential learning Facilitated by an energetic and dynamic facilitator, John Slater. from the UK, this seminar is designed to be highly interactive with demonstrations, role-plays, and experiential learning activities. We ensure at the end of this seminar, participants will have gained hands-on knowledge and experience from practice to be better equipped with Emotional Intelligence. Course outline Research has shown that 90% of the difference between top performers and average performers is due to emotional intelligence factors. IQ and technical skill still matter, but only as threshold capabilities. Emotional intelligence is the 'X' factor; it IS possible to improve adults' social and emotional competence. In this course, you will explore the nature of emotional intelligence, its importance, its competencies, significance for management and leadership and applying it to the workplace. The following topics will be covered: Emotional intelligence - what is it? Why is Emotional intelligence important Two main competencies of Emotional intelligence: - Personal competence and social competencev Applying Emotional intelligence to your workplace How to manage conflict Learning trust and empathy Surviving Office Politics Emotional intelligence and its significance for management and leadership Case studies and exercises: your experience of others Workshop Outcomes On completing this course participants will have: Reviewed Emotional Intelligence Evaluated your own Emotional Intelligence Gained insight into communication styles Looked at what makes good managers, great leaders Assessed our understanding of communication styles and those of others Learned how to make Emotional Intelligence work for you Developed an action plan about using emotional intelligence in the workplace John Slater MA (Cambridge) DMS PGCE CELTA SPECIALIST IN EMOTIONAL INTELLIGENCE TRAINING John Slater of JS Development Training, is a training and communications specialist from the UK. He offers a range of management training solutions to help develop better working relationships between team members and between different levels of management structures with particular interest and expertise in Emotional Intelligence (EQ). EQ is at the heart of all management issues. Research shows it is the key determinant in achieving high level success at work. John has worked with major British companies and government agencies; British Gas, BP, British Post Office and the National Health Service. He has extensive experience in consultancy and developing bespoke solutions for clients. He ran his own business in London for four years and has recently relocated to Singapore. John is a Cambridge University graduate and vast 'hands on' corporate experience.